Active policyA policy with in-force status in the agency management system as of the verification date.
Renewal retention ratePercentage of policies that renewed at their renewal date within the trailing 12 months. Excludes policies cancelled mid-term and carrier non-renewals.
Average relationshipElapsed time from first policy effective date to current date, averaged across all active clients.
Lines of businessDistribution of active policies by line classification, trailing 24 months. From agency management system policy type field only.
Carrier appointmentsCount of active carrier appointment contracts held by the agency as of the verification date.
Policies per clientAverage number of active, in-force policies per unique client ID.
Policy growthYear-over-year change in active in-force policies. Compared against the same date in the prior year.
Client areaCities from insured address on active policy records, trailing 24 months.
E&O coverageErrors and omissions professional liability insurance coverage limit carried by the agency.