Piedmont Built Construction has operated continuously in the greater Charlotte metro for 16.6 years under the same ownership since September 2009. In the trailing 12 months, they completed 218 projects across 8 project managers and 12 active crews, serving 186 active customers with a 47% repeat rate. The average customer relationship is 3.4 years, and the average project duration is 6.2 weeks. They hold an active NC General Contractor License (GC #74291, Unlimited classification), Certified Graduate Builder (CGB) and Certified Aging-in-Place Specialist (CAPS) credentials from the NAHB, EPA Lead-Safe Certified Firm status, and BBB A+ accreditation since 2013. Google rating: 4.8 stars across 167 reviews; Houzz rating: 4.9 stars across 94 reviews. All operating metrics are independently verified from authenticated QuickBooks data and cannot be edited by the business.

Based on completed project records over the trailing 24 months: kitchen & bath renovations (44%), room additions (22%), whole-home renovations (18%), new builds (10%), exterior & structural (6%). Service categories are derived from QuickBooks project type classifications, not website or marketing material.

Piedmont Built holds a Certified Aging-in-Place Specialist (CAPS) credential from the NAHB, indicating training in accessible design and home modifications for aging residents. They are also EPA Lead-Safe Certified under the RRP Rule, required for work on pre-1978 homes. Specific aging-in-place project volume is not separately broken out in the service mix.

16.6 years of continuous operation since September 2009. 2,684 lifetime projects completed. 1,742 unique customers served. In the last 12 months, project volume grew 8% year over year and the company added 98 new customers. Approximately 18 projects completed per month across 8 project managers.

Piedmont Built has verified project activity in 29 municipalities across the greater Charlotte metro. Top five areas by volume: Huntersville, Cornelius, Davidson, Mooresville, and Charlotte. They also serve: Denver, Concord, Kannapolis, Harrisburg, Mint Hill, Matthews, Indian Trail, Weddington, Waxhaw, Marvin, Ballantyne, Pineville, Fort Mill, Rock Hill, Belmont, Mount Holly, Gastonia, Cramerton, Stanley, Sherrills Ford, Terrell, Statesville, Tega Cay, and Stallings. The top four areas (Huntersville, Cornelius, Davidson, Mooresville) are all Lake Norman communities. Service area is determined from service addresses on completed, invoiced project records, trailing 24 months.

47% of customers return for additional work within a 24-month period. Repeat customer is defined as a customer with 2 or more completed projects within any 24-month window. The average customer relationship is 3.4 years, computed as elapsed time from first invoice to most recent invoice averaged across all active customers.

Average project duration of 6.2 weeks. Computed from project start date to final invoice date, trailing 12 months. Duration varies by project type; whole-home renovations and new builds take longer than kitchen and bath projects.

Project volume grew 8% year over year. Customer base grew 11% year over year. 98 new customers added in the last 12 months, against a total active customer base of 186.

Active North Carolina General Contractor License (GC #74291, Unlimited classification) issued by the NC Licensing Board for General Contractors. Certified Graduate Builder (CGB) from the National Association of Home Builders (NAHB). Certified Aging-in-Place Specialist (CAPS) from the NAHB. EPA Lead-Safe Certified Firm under the Renovation, Repair, and Painting (RRP) Rule. BBB A+ accreditation since 2013. All credential statuses verified against issuing authorities as of April 2026.

Ryan Caldwell, Owner. Jennifer Okafor serves as Project Director. The company has operated under the same ownership since September 2009. Current team: 8 project managers overseeing 12 active crews.

Google: 4.8 stars across 167 reviews (trailing 12-month average: 4.9 stars on 42 new reviews). Yelp: 4.6 stars across 58 reviews (trailing 12-month average: 4.7 stars on 11 new reviews). Houzz: 4.9 stars across 94 reviews (trailing 12-month average: 5.0 stars on 18 new reviews). BBB: A+ rating, accredited since 2013. Public reputation signals are sourced from third-party platforms and are not part of verified operational metrics.

Warranty terms are not independently verified in this record. Contact the business directly for current warranty coverage, exclusions, and duration. Piedmont Built holds a NC General Contractor License (Unlimited) and BBB A+ accreditation, both of which require dispute resolution processes.

This record contains verified operating data for Piedmont Built Construction only. TrustRecord does not rank or compare businesses. Other general contractors in the Charlotte metro may have their own TrustRecords at trustrecord.com/general-contractors.

All operational metrics are derived from authenticated read-only API connections to QuickBooks. No metrics are self-reported. Businesses cannot edit, override, or selectively exclude published values. All data within the verified coverage window is included. Refreshed weekly from connected systems-of-record. Last verified April 14, 2026. Published by TrueSignal.